HARTFIEL MEDICAL SHIPPING AND RETURNS POLICIES

SHIPPING

 

Why do you charge for shipping?

Who doesn’t love free shipping? Unfortunately, given the rising inflation costs and fuel charges, at this time, we feel we have to charge for shipping. In the future, we hope to offer a flat rate or free shipping.

 

Where do you ship?

We ship the O2 FRESH™ Nasal Cannula Prong Cover oxygen accessory within the continental United States.

 

How much will the shipping cost?

Shipping charges are automatically calculated at checkout based on where you are located.

 

Do you ship to PO Boxes, APO/FPO addresses or international addresses?

Not at this time.

 

What happens if my package gets lost?

We’ll help you contact the carrier, but we do not take responsibility for your package once it has left our facility.

WARRANTY

 

The O2 FRESH™ Nasal Cannula Prong Cover is covered by a one-year limited warranty. This warranty does not cover damages resulting from misuse, abuse or loss of merchandise. It is only valid in the United States. If the product fails due to a material defect, please return it to the address below for a replacement.

Hartfiel Medical

3732 Fishcreek Road, Suite 104

Stow, OH 44224

RETURNS

 

What if my merchandise arrives damaged?

Damages must be reported within 3 days of receiving merchandise or the merchandise cannot be returned.

How do I request a return or replacement?

Damages must be reported within three (3) days of receiving the merchandise. After that three-day period, the merchandise cannot be returned.

 

Do you offer a warranty?

We offer a One-Year Limited Warranty on the O2 FRESH™ Nasal Cannula Prong Cover oxygen tubing accessory. This warranty does not cover damages resulting from misuse, abuse, or loss of merchandise and is only valid in the United States. If the product fails due to a material defect, please return it to the address below for a replacement.

Hartfiel Medical

3732 Fishcreek Road, Suite 104

Stow, OH 44224